:root {
  --navy: #1b3558;
  --navy-2: #24467a;
  --gold: #c39a4a;
  --gold-soft: #f3e7cf;
  --cream: #faf6ee;
  --ink: #1d2733;
  --muted: #667180;
  --line: #e7e0d2;
  --card: #ffffff;
  --ok: #1f7a4d;
  --warn: #9a5b00;
  --err: #b42318;
  --r: 14px;
}
* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body {
  margin: 0; background: var(--cream); color: var(--ink);
  font: 16px/1.65 'Hind Siliguri', system-ui, -apple-system, 'Segoe UI', sans-serif;
}
a { color: var(--navy-2); }
h1, h2, h3 { line-height: 1.3; margin: 0 0 .6em; }
h2 { font-size: 1.2rem; color: var(--navy); }
h3 { font-size: 1.05rem; color: var(--navy); }
.mt { margin-top: 1.4em; }
.muted { color: var(--muted); }
.small { font-size: .88rem; }
.center { text-align: center; }

/* top bar */
.topbar { background: var(--navy); color: #fff; border-bottom: 3px solid var(--gold); }
.topbar-in { max-width: 640px; margin: 0 auto; padding: 12px 16px; display: flex; align-items: center; gap: 14px; flex-wrap: wrap; }
.admin .topbar-in { max-width: 1040px; }
.brand { display: flex; align-items: center; gap: 10px; color: #fff; text-decoration: none; font-weight: 600; font-size: .98rem; }
.logo { width: 30px; height: 30px; color: var(--gold); flex: none; }

.wrap { max-width: 640px; margin: 0 auto; padding: 18px 16px 28px; }
.wrap.wide { max-width: 1040px; }

.card { background: var(--card); border: 1px solid var(--line); border-radius: var(--r); padding: 20px; margin: 0 0 16px; box-shadow: 0 1px 2px rgba(27,53,88,.04); }
.foot { text-align: center; color: var(--muted); font-size: .82rem; padding: 6px 16px 30px; }

/* hero */
.hero {
  position: relative; overflow: hidden;
  background: linear-gradient(160deg, var(--navy) 0%, var(--navy-2) 100%);
  color: #fff; border-radius: var(--r); padding: 22px 20px 20px; margin-bottom: 16px;
}
.hero::after { content: ""; position: absolute; right: -60px; top: -60px; width: 200px; height: 200px; border-radius: 50%; border: 2px solid rgba(195,154,74,.45); }
.doc { display: flex; gap: 14px; align-items: center; position: relative; z-index: 1; }
.avatar { width: 72px; height: 72px; border-radius: 50%; object-fit: cover; border: 3px solid var(--gold); flex: none; }
.avatar-i { display: grid; place-items: center; background: var(--gold-soft); color: var(--navy); font-size: 2rem; font-weight: 700; }
.hero h1 { font-size: 1.5rem; margin: 0; }
.quals { margin: 2px 0 0; color: var(--gold-soft); font-weight: 500; font-size: .95rem; }
.pos { margin: 0; color: #c8d3e3; font-size: .85rem; }
.lead { margin: 16px 0; color: #e8eef6; position: relative; z-index: 1; }
.facts { display: grid; grid-template-columns: repeat(3, 1fr); gap: 8px; margin-bottom: 16px; position: relative; z-index: 1; }
.facts div { background: rgba(255,255,255,.09); border: 1px solid rgba(255,255,255,.14); border-radius: 10px; padding: 8px 10px; text-align: center; }
.facts span { display: block; font-size: .78rem; color: #c8d3e3; }
.facts b { font-size: 1.02rem; }

.notice { background: var(--gold-soft); border: 1px solid #e6d3a8; color: #5b4313; padding: 10px 14px; border-radius: 10px; margin-bottom: 14px; }

/* buttons */
.btn {
  display: inline-block; border: 0; cursor: pointer; text-decoration: none; text-align: center;
  background: var(--navy); color: #fff; font: inherit; font-weight: 600;
  padding: 12px 20px; border-radius: 11px; transition: transform .05s, filter .15s;
}
.btn:hover { filter: brightness(1.12); }
.btn:active { transform: translateY(1px); }
.btn:disabled { opacity: .6; cursor: wait; }
.btn-gold { background: var(--gold); color: #1b2533; }
.btn-ghost { background: #fff; color: var(--navy); border: 1.5px solid var(--navy); }
.btn-danger { background: var(--err); }
.btn-sm { padding: 7px 12px; font-size: .9rem; border-radius: 9px; }
.btn-block { display: block; width: 100%; }
.hero .btn-gold { position: relative; z-index: 1; }

/* steps */
.steps { list-style: none; counter-reset: s; padding: 0; margin: 0; }
.steps li { counter-increment: s; position: relative; padding: 0 0 14px 46px; }
.steps li::before {
  content: counter(s); position: absolute; left: 0; top: 0; width: 32px; height: 32px; border-radius: 50%;
  background: var(--gold-soft); color: var(--navy); font-weight: 700; display: grid; place-items: center;
}
.steps li:not(:last-child)::after { content: ""; position: absolute; left: 15px; top: 34px; bottom: 2px; width: 2px; background: var(--line); }
.steps b { display: block; }
.steps span { color: var(--muted); font-size: .93rem; }

/* slots */
.date-strip { display: flex; gap: 8px; overflow-x: auto; padding: 2px 2px 10px; margin: 0 -4px; scroll-snap-type: x mandatory; }
.date {
  flex: none; scroll-snap-align: start; width: 64px; text-align: center; text-decoration: none; color: var(--ink);
  border: 1.5px solid var(--line); border-radius: 12px; padding: 6px 0; line-height: 1.25; background: #fff;
}
.date b { display: block; font-size: 1.3rem; }
.date small { display: block; font-size: .75rem; color: var(--muted); }
.date.on { background: var(--navy); border-color: var(--navy); color: #fff; }
.date.on small { color: #c8d3e3; }
.date.full { opacity: .45; }
.sel-date { margin: 4px 0 10px; font-weight: 500; }
.time-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(120px, 1fr)); gap: 8px; }
.slot {
  display: block; text-align: center; text-decoration: none; padding: 10px 6px; border-radius: 10px;
  border: 1.5px solid var(--navy-2); color: var(--navy); font-weight: 600; background: #fff;
}
.slot:hover { background: var(--navy); color: #fff; }
.slot.taken { border-color: var(--line); color: #b3b8bf; text-decoration: line-through; background: #f7f7f5; }
.empty { color: var(--muted); background: #f6f3ec; border-radius: 10px; padding: 14px; text-align: center; }

.note { background: #fffaf0; border-color: #eedfbf; }
.note p { margin: 0 0 .6em; font-size: .93rem; }

/* forms */
.form { display: grid; gap: 14px; }
.form label { display: grid; gap: 5px; font-weight: 500; font-size: .95rem; }
.form small { font-weight: 400; color: var(--muted); font-size: .83rem; }
input[type=text], input:not([type]), input[type=email], input[type=password], input[type=tel], input[type=number], input[type=url], input[type=date], textarea, select {
  width: 100%; font: inherit; color: var(--ink); background: #fff;
  border: 1.5px solid #d9d3c6; border-radius: 10px; padding: 10px 12px;
}
input:focus, textarea:focus, select:focus { outline: none; border-color: var(--navy-2); box-shadow: 0 0 0 3px rgba(36,70,122,.15); }
input[type=file] { font: inherit; font-size: .9rem; padding: 10px; border: 1.5px dashed #cfc6b3; border-radius: 10px; background: #fcfaf5; width: 100%; }
.row2 { display: grid; grid-template-columns: 1fr 2fr; gap: 12px; }
.check { grid-template-columns: 22px 1fr !important; align-items: start; font-weight: 400 !important; font-size: .9rem !important; }
.check input { width: 18px; height: 18px; margin-top: 4px; accent-color: var(--navy); }
.radios { display: flex; gap: 10px; flex-wrap: wrap; }
.radio { display: flex !important; align-items: center; gap: 6px; border: 1.5px solid var(--line); border-radius: 10px; padding: 8px 12px; }

.back { display: inline-block; margin-bottom: 10px; text-decoration: none; font-size: .92rem; }
.picked { display: grid; gap: 2px; border-left: 4px solid var(--gold); }
.picked > b { font-size: 1.15rem; color: var(--navy); }
.code { font-family: ui-monospace, Menlo, Consolas, monospace; letter-spacing: .04em; color: var(--navy); }
.timer { margin-top: 10px; background: var(--gold-soft); color: #5b4313; padding: 8px 12px; border-radius: 9px; font-size: .92rem; }
.timer.late { background: #fdecea; color: var(--err); }

/* payment */
.amount { font-size: 1rem; margin-bottom: 12px; }
.amount b { font-size: 1.5rem; color: var(--navy); margin-left: 6px; }
.paybox { border: 1.5px solid var(--line); border-radius: 12px; margin-bottom: 10px; overflow: hidden; }
.paybox summary { cursor: pointer; padding: 12px 14px; font-weight: 600; list-style: none; display: flex; align-items: center; gap: 8px; }
.paybox summary::-webkit-details-marker { display: none; }
.paybox summary::after { content: '▾'; margin-left: auto; color: var(--muted); }
.paybox[open] summary { border-bottom: 1px solid var(--line); background: #fcfaf5; }
.pm { color: #fff; border-radius: 6px; padding: 1px 9px; font-size: .9rem; }
.pm-bkash { background: #d12053; }
.pm-nagad { background: #ec6c1f; }
.pm-bank { background: var(--navy-2); }
.paysteps { margin: 0; padding: 12px 14px 12px 34px; }
.paysteps li { margin-bottom: 6px; }
.num { font-size: 1.1rem; letter-spacing: .03em; }
.copy { font: inherit; font-size: .78rem; border: 1px solid var(--line); background: #fff; border-radius: 7px; padding: 1px 8px; cursor: pointer; color: var(--navy); }
.bank { padding: 12px 14px; background: #fcfaf5; white-space: normal; }
.paybox .muted { padding: 0 14px 12px; margin: 0; }

/* status */
.status-card { display: grid; gap: 4px; border-top: 5px solid var(--gold); }
.s-confirmed { border-top-color: var(--ok); }
.s-rejected, .s-expired, .s-cancelled { border-top-color: #c7c2b8; }
.status-top { display: flex; justify-content: space-between; align-items: center; gap: 8px; flex-wrap: wrap; }
.when { font-size: 1.2rem; color: var(--navy); margin-top: 6px; }
.status-card p { margin: 10px 0; }
.tips { margin: 14px 0 0; padding-left: 20px; color: #3e4a57; font-size: .92rem; }
.reason { background: #fbf3e6; padding: 10px 12px; border-radius: 9px; }
.warn-text { color: var(--warn); }
.save-hint { text-align: center; font-size: .9rem; color: var(--muted); margin: -4px 0 16px; }
.files { list-style: none; padding: 0; margin: 0 0 12px; }
.files li { padding: 6px 0; border-bottom: 1px dashed var(--line); font-size: .93rem; word-break: break-all; }

/* chips & flashes */
.chip { display: inline-block; font-size: .8rem; font-weight: 600; padding: 2px 10px; border-radius: 99px; background: #eee; color: #444; white-space: nowrap; }
.chip-awaiting_payment { background: #f1efe9; color: #6d6555; }
.chip-pending_verification { background: #fff1d6; color: #8a5300; }
.chip-confirmed { background: #dcf3e6; color: var(--ok); }
.chip-completed { background: #e3ebf7; color: var(--navy-2); }
.chip-rejected, .chip-cancelled { background: #fde4e1; color: var(--err); }
.chip-expired { background: #eceae6; color: #7c7870; }
.flash { padding: 10px 14px; border-radius: 10px; margin-bottom: 12px; font-size: .93rem; }
.flash-ok { background: #dcf3e6; color: #11502f; }
.flash-warn { background: #fff1d6; color: #6b4300; }
.flash-error { background: #fde4e1; color: #8c1c13; }

/* ---------- admin ---------- */
.admin { font-family: 'Hind Siliguri', system-ui, -apple-system, 'Segoe UI', sans-serif; font-size: 15px; }
.anav { display: flex; gap: 4px; margin-left: auto; flex-wrap: wrap; }
.anav a { color: #dfe7f2; text-decoration: none; padding: 5px 10px; border-radius: 8px; font-size: .92rem; }
.anav a.on, .anav a:hover { background: rgba(255,255,255,.12); color: #fff; }
.badge { background: var(--gold); color: #1b2533; border-radius: 99px; padding: 0 7px; font-size: .78rem; }
.tabs { display: flex; gap: 6px; overflow-x: auto; margin-bottom: 14px; padding-bottom: 2px; }
.tabs a { flex: none; text-decoration: none; padding: 7px 14px; border-radius: 99px; background: #fff; border: 1px solid var(--line); color: var(--ink); font-size: .92rem; }
.tabs a.on { background: var(--navy); color: #fff; border-color: var(--navy); }
.tabs a b { opacity: .7; margin-left: 4px; }
.list { display: grid; gap: 10px; }
.bk {
  display: grid; grid-template-columns: 1fr auto; gap: 4px 12px; align-items: center;
  background: #fff; border: 1px solid var(--line); border-radius: 12px; padding: 12px 14px; text-decoration: none; color: var(--ink);
}
.bk:hover { border-color: var(--navy-2); }
.bk .t { font-weight: 600; color: var(--navy); }
.bk .m { color: var(--muted); font-size: .88rem; grid-column: 1 / -1; }
.next { display: flex; align-items: center; gap: 14px; flex-wrap: wrap; border-left: 4px solid var(--ok); }
.next .grow { flex: 1; min-width: 200px; }
.grid2 { display: grid; grid-template-columns: 1.2fr 1fr; gap: 16px; align-items: start; }
.kv { display: grid; grid-template-columns: 130px 1fr; gap: 6px 12px; font-size: .94rem; margin: 0; }
.kv dt { color: var(--muted); }
.kv dd { margin: 0; word-break: break-word; }
.pre { white-space: pre-wrap; background: #fcfaf5; border-radius: 9px; padding: 10px 12px; font-size: .93rem; }
.thumbs { display: grid; grid-template-columns: repeat(auto-fill, minmax(130px, 1fr)); gap: 10px; }
.thumb { display: block; border: 1px solid var(--line); border-radius: 10px; overflow: hidden; text-decoration: none; color: var(--ink); font-size: .8rem; background: #fcfaf5; }
.thumb img { display: block; width: 100%; height: 120px; object-fit: cover; background: #eee; }
.thumb .pdf { height: 120px; display: grid; place-items: center; font-size: 2rem; }
.thumb span { display: block; padding: 5px 8px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.actions { display: grid; gap: 14px; }
.actions form { display: grid; gap: 8px; }
.alert { background: #fde4e1; color: #8c1c13; padding: 10px 12px; border-radius: 9px; font-size: .92rem; }
.sched { display: grid; grid-template-columns: 110px 1fr; gap: 8px 12px; align-items: center; }
fieldset { border: 1px solid var(--line); border-radius: 12px; padding: 14px 16px 16px; margin: 0 0 16px; }
legend { font-weight: 600; color: var(--navy); padding: 0 6px; }

@media (max-width: 760px) {
  .grid2 { grid-template-columns: 1fr; }
}
@media (max-width: 420px) {
  .row2 { grid-template-columns: 1fr; }
  .hero h1 { font-size: 1.3rem; }
  .avatar { width: 62px; height: 62px; }
  .kv { grid-template-columns: 1fr; gap: 0; }
  .kv dd { margin-bottom: 8px; }
  .sched { grid-template-columns: 1fr; gap: 2px; }
}